FAQ

Here you will find answers to the questions that our customer usually ask!

Are your toys recyclable?
We make our dolls, fashions and accessories sturdy, so they can be collected and saved, or recycled the old-fashioned way – by being passed from one girl to...
Wed, 23 Sep, 2020 at 4:20 PM
Are OG dolls and accessories safe?
Rest assured that all OG dolls, fashions and accessories go through stringent testing procedures that meet or exceed all U.S. safety standards, all regulati...
Wed, 28 Oct, 2020 at 3:40 PM
I have a safety concern. Who do I notify?
We want to hear about any concern or safety thoughts you might have. Please fill out the customer service form below or here, and select SAFETY CONCERNS in ...
Wed, 28 Oct, 2020 at 3:43 PM
How can I reach OG?
We’d love to hear from you!  Feel free to reach out to us on social media through Facebook or Instagram! We love reading your comments. <3  Use #OGD...
Wed, 28 Oct, 2020 at 5:02 PM